Highest level of support
Care Management: technology plus a person who knows you
For patients who want a higher level of care, Care Management blends the MyHealthyConnect app with a dedicated nurse care manager and a clinical team who follow your progress between visits.
What your care manager does
Think of it as one person responsible for making sure nothing falls through the cracks.
Builds your care plan
A written plan with goals, next steps, and target numbers you and your provider agree on — visible to you in the app.
Regular check-ins
Scheduled calls or messages to review how you're doing, catch problems early, and adjust the plan.
Coordinates specialists
Referrals, records, and results chased down so every provider is working from the same information.
Medication reconciliation
A full review of everything you take to remove duplicates, catch interactions, and simplify your routine.
Transitions of care
Extra attention after a hospital stay or procedure, when the risk of a setback is highest.
Clinical oversight & backup support
When your own doctor isn't available, the HealthyConnect care team provides clinical oversight and backup support guided by your care plan.
A good fit if you
- Live with two or more chronic conditions
- Take several medications, or have had a recent medication change
- Were recently in the hospital or emergency department
- See multiple specialists who don't always talk to each other
- Care for a loved one and want help coordinating their care
- Feel like you're managing your health alone and want a partner
How the levels fit together
Level 1
MyHealthyConnect
Free app: records, medications, education, AI wellness tools.
Level 2
+ ACCESS or GLP-1
Add the CMS Innovation Center chronic care benefit for eligible Medicare patients, or clinician-guided metabolic care.
Level 3
+ Care Management
Add a dedicated nurse care manager, clinical oversight, and backup support from the HealthyConnect care team.
Let's talk about the right level of care
Tell us a little about your situation and we'll help you decide whether Care Management makes sense for you or a family member.